Privacy Policy

We collect only what we need to respond to you, operate this site, and maintain our private client list. We don’t sell or share personal information for advertising.

Effective: · Centient Group, LLC

1) Who we are & contact

Centient Group, LLC
1522 Windsor Forest Trail, Keller, Texas 76262, United States
Tel: (817) 312‑8051 · Email: steve@centientgroup.com

For privacy questions or requests, email steve@centientgroup.com.

2) What we collect

Website usage (automatic)

Basic server logs (IP address, user‑agent, pages visited, referrer, timestamp) for security and reliability.

Contact & commission enquiries

Information you submit (name, email, phone, message, preferences). Commissioning details are handled privately off‑site.

Private List (newsletter)

Email address and opt‑in status when you join via our Mailchimp form. You can unsubscribe anytime.

Embedded media

Third‑party embeds (e.g., YouTube, Instagram) may set their own cookies when you view them.

3) How we use information

  • Respond to enquiries and provide commissioning information;
  • Operate, protect, and improve the site (including fraud/abuse prevention);
  • Send occasional updates to newsletter subscribers who opted in;
  • Comply with legal obligations.

4) When we share it

We don’t sell personal information. We share it only with service providers under contract who process it on our behalf:

  • Squarespace (site hosting/CMS);
  • Mailchimp (newsletter);
  • Other providers we use strictly for operations (e.g., secure email, file storage).

We may disclose information if required by law or to protect rights, safety, or property.

5) Cookies & analytics

We use essential cookies for core site functions. We don’t use third‑party advertising cookies. Embedded media (e.g., YouTube, Instagram) may set their own cookies when you load those blocks.

Your options: Use your browser’s controls to limit or delete cookies. If we present a cookie banner, your choices there will apply to future visits on this device.

6) Retention

  • Server logs: up to 12 months;
  • Enquiry records: 24 months unless we continue a client relationship;
  • Newsletter data: until you unsubscribe or after 24 months of inactivity;
  • Business records (e.g., invoices, agreements): per applicable law (commonly ~7 years).

7) Your choices & rights

You can unsubscribe from emails via any message footer. You may request access, correction, or deletion of your personal information by emailing steve@centientgroup.com. We’ll verify your request to protect privacy.

We don’t sell or share personal information for cross‑context behavioral advertising. We don’t use automated decision‑making about individuals.

8) International visitors

Our site is operated in the United States. If you access it from outside the US, you consent to the transfer of your information to the US and the processing and storage of that information in the US.

9) Children

Our site and services are intended for adults. We don’t knowingly collect personal information from children under 13. If you believe a child provided information, contact us to delete it.

10) Updates to this policy

We may update this policy from time to time. We’ll revise the “Effective” date above and post the new version on this page.